Turbo Transformer offers a 14-day satisfaction grace period. If you are not satisfied with your Turbo Transformer you may return it in its original packaging AND in like-new condition within 14 days of the USPS tracked delivery date for a 100% refund. Units returned that do not qualify for return or that are postmarked after 14 calendar days of the USPS tracked delivery date will become property of Turbo Transformer and may not qualify for a refund. The purchaser is responsible for the return shipping costs. Turbo Transformer is not responsible for lost packages during your return - it is the purchasers responsibility to purchase insurance and tracking for return shipping. Sales are final after 14 days from the shipping date - NO EXCEPTIONS.
If the returned item was sold at a discounted price, only the purchase amount will be refunded.
Turbo Transformer warrants that the Turbo Transformer unit will be free from MANUFACTURING defects for three hundred and sixty five (365) calendar days after delivery. In the event of a faulty Turbo Transformer unit, the faulty unit must be returned to Turbo Transformer upon which the cause of the failure will be determined by Turbo Transformer. If the failure is determined not to be from misuse or abuse, Turbo Transformer will replace the non-conforming unit with a new one at no cost to the buyer. To qualify for an exchange, the seller must first ship the non-conforming unit back to Turbo Transformer. Warranty applies only to the original purchaser and is non-transferable. Turbo Transformer is not responsible for this shipping cost.SHIPPING AND RETURNS
Turbo Transformer uses United States Postal Service and offers FREE DOMESTIC SHIPPING. The purchaser must ensure that the provided shipping address can be serviced by USPS. The purchaser will be responsible for any re-shipping charges if the package(s) are returned to Turbo Transformer due to purchaser error during address entry. International purchasers must contact us for a shipping quote before purchasing.
For more information contact us at firstname.lastname@example.org